Welcome! Here you will find the Courses and Application Forms that you need to register.

 
 

ADMINISTRATION COURSES

These short courses will provide the learners with knowledge and skills and been aligned to a unit standard on the NQF levels. All courses are offered on an in-house basis and venues will be confirmed.

These 2 DAY short courses have been customised according to the current market challenges and business requirements:

Special prices for these courses are offered for June, July and August at only     R 1 650.00 excl. VAT.

A GROUP OF TEN DELEGATES WILL CONSTITUTE A COURSE TO TAKE PLACE

COURSE 1: SERVICE EXCELLENCE

DATES: 04/05 July 2016

  • Maintain a booking system (7706)
  • Co-ordinate meetings, minor events and travel arrangements (13929)
  • Monitor and control the receiving and satisfaction of visitors (13930)
Enrolment Registration Form
COURSE 1 - SERVICE EXCELLENCE
Enrolment Registration Form - 2016 Adminstration Courses.doc (198KB)
Enrolment Registration Form
COURSE 1 - SERVICE EXCELLENCE
Enrolment Registration Form - 2016 Adminstration Courses.doc
(198KB)


Click the FORM above and complete it. Once completed, save it using your Full Name, then please email it to us at: lorinda@siyathembana.com

COURSE 2:

MONITORING AND PROCUREMENT

DATES: 21/22 July 2016


  • Monitor and control office supplies (13937)
  • Monitor and control the maintenance of office equipment (13931)
  • Plan, monitor and control an information system in a business environment (13933)
Enrolement Registration Form
COURSE 2 - MONITORING AND PROCUREMENT
Enrolment Registration Form - 2016 Adminstration Courses.doc (198KB)
Enrolement Registration Form
COURSE 2 - MONITORING AND PROCUREMENT
Enrolment Registration Form - 2016 Adminstration Courses.doc
(198KB)


Click the FORM above and complete it. Once completed, save it using your Full Name, then please email it to us at: lorinda@siyathembana.com

COURSE 3:

PLANNING MEETINGS AND EFFECTIVE MINUTE TAKING                  

DATES: 14/15 June 2016  |  07/08 July 2016  |  18/19 August 2016
 

  • Plan and prepare meeting communications  (139343)
  • Manage administration records (110009)
Enrolment and registration Form
COURSE 3 - PLANNING MEETINGS AND EFFECTIVE MINUTE TAKING
Enrolment Registration Form - 2016 Adminstration Courses.doc (198KB)
Enrolment and registration Form
COURSE 3 - PLANNING MEETINGS AND EFFECTIVE MINUTE TAKING
Enrolment Registration Form - 2016 Adminstration Courses.doc
(198KB)


Click the FORM above and complete it. Once completed, save it using your Full Name, then please email it to us at: lorinda@siyathembana.com

COURSE 4:

REPORT WRITING AND DISTRIBUTION

DATES: 03/04 August 2016

  • Present information in report format (110023)
  • Collation of information and graphic feedback
Enrolment Registration Form
COURSE 4 - REPORT WRITING AND DISTRIBUTION
Enrolment Registration Form - 2016 Adminstration Courses.doc (198KB)
Enrolment Registration Form
COURSE 4 - REPORT WRITING AND DISTRIBUTION
Enrolment Registration Form - 2016 Adminstration Courses.doc
(198KB)


Click the FORM above and complete it. Once completed, save it using your Full Name, then please email it to us at: lorinda@siyathembana.com

COURSE 5:

CUSTOMER SERVICE AND TELEPHONE ETIQUETTE

DATES: 27/28 July 2016

  • Monitor and control reception area (13928)
  • Process incoming and outgoing telephone calls (7790)
  • Monitor customer satisfaction (7836)
Enrolment Registration Form
COURSE 5 - CUSTOMER SERVICE AND TELEPHONE ETIQUETTE
Enrolment Registration Form - 2016 Adminstration Courses.doc (198KB)
Enrolment Registration Form
COURSE 5 - CUSTOMER SERVICE AND TELEPHONE ETIQUETTE
Enrolment Registration Form - 2016 Adminstration Courses.doc
(198KB)


Click the FORM above and complete it. Once completed, save it using your Full Name, then please email it to us at: lorinda@siyathembana.com